Legal
Responsible AI
Last updated: 31 October 2026
A property film is a sales document. If it shows something the buyer will not find when they walk in, it is not a creative choice — it is a misrepresentation. These are the rules we hold ourselves to.
1. Fidelity is the default
A Fidelity film animates the photographs you supplied: crops, pans, slow pushes and holds. It cannot add a wall that was never photographed, remove a neighbouring building, or furnish an empty room. It runs on our own renderer and spends no model credits.
2. Synthetic content is labelled
The shipped local effects carry their disclosure in the output: a style-grade preview is burned with the sentence that says it is a grade and not AI furniture, and a portrait inset is labelled as a still image. No generative model runs today. If one is enabled, its output will carry a visible label in the workspace and in the exported film, and no customer control will remove that label.
3. Nothing simulated is presented as operational
The public feature list states each capability's real status. A capability is marked available only when it names the artefact that ships it, and the build refuses to publish a capability marked available without that evidence. We do not show a stock film as a customer result, an invented testimonial, or a counter we cannot read from the database.
4. What we do not generate
We do not generate a property that does not exist, a view that is not there, a floor plan presented as survey-accurate, or people presented as the agent. We do not clone a presenter's likeness or voice without documented consent from that person.
5. Model provenance
Every model call records the provider, request identifier, model version, cost and a redacted request snapshot. The models we can call are listed publicly, with their real price, on the models page — and a model we have no adapter for is not advertised.
6. Licensed input only
Customers confirm they hold the rights to every photograph and track they upload. Our built-in music library is CC BY 4.0, shipped with the source page, edit range and checksum, and its attribution travels with the film in the metadata, a visible card and a sidecar file.
7. Human review
Every film is generated from a scene plan a person approved. Nothing is published automatically to a customer's channels without that customer taking the final step. Questions or a concern about an output: email [email protected] and we will look at the actual request record.